Our Policies

The clinic ensures that the personal information of everybody who attends is protected.  As such we have been accredited by the Health and Social Care Information Centre (HSCIC) for Information Governance.

The main clinic policies relating to governance can be found at the following links:


Access health records request form
Access to Health Records form (under the[...]
Microsoft Word document [21.1 KB]
Complaint advice
Complaints Leaflet 2018.docx
Microsoft Word document [327.3 KB]
Complaints Policy
Complaints Policy 2018.doc
Microsoft Word document [50.5 KB]
Equality and Diversity Policy
Equality and Diversity Policy 2018.docx
Microsoft Word document [21.6 KB]
Freedom of information policy
Freedom of Information Policy 2018.docx
Microsoft Word document [36.2 KB]

Patients who wish to access their medical records should email dpo@stmichaelsclinic.co.uk It would be helpful if you were to completed and send the 'Access to health records request form' above. 

Shropshire Skin Clinic constantly seeks to improve the high quality care we provide to our patients and as a consequence we sometimes use anonymised patient information in NHS-led audits. In all cases, patient information is rendered anonymous. No information is used commercially or passed to agencies outside the NHS. Any patient that does not want their information to be used in this way can inform us and we will exclude it from any further audit process.

Main Site

St.Michael's Clinic

St. Michael's Street




Peripheral clinics at:

Much Wenlock

Donnington (Telford)

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+44 01743 590010+44 01743 590010

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© St. Michael's Clinic Ltd. Registered Office: St Michael's Clinic, St Michael's Street, Shrewsbury, Shropshire, SY1 2HE. Company Number 09341807 - Registered in England and Wales. CQC No: 1-112806543.